Frequently
Asked Questions
• Error Pages
• Failure to Receive Our Emails
• Hacking and Protection
• Managing Subscriptions
• New Members, Joining Act for the First
Time
• Printing Emails, Printing Petitions,
Printing Margins
• Privacy and Security
• Receiving Emails
• Signing Petitions
• Unsubscribe Requests
• Watching Videos
Error Pages
If you have encountered an error page, please try
the following;
1) Try closing your browser and return to our web site in a new browser
window.
This will end your browser ‘session’ and should allow you to join the
membership system.
2) You might also try clearing your browser cache.
This is located under Tools/ Internet Options/ Temporary Internet
Files/Delete Files
Taking these steps clears many temporary files that may prevent your
login to our web site
If you continue to have problems logging in please email
us along with the error code your are receiving. Also please
indicate the type and version of Internet browser you are using. For
example; Internet Explorer, Firefox, Netscape or Opera.
Failure to Receive Our Emails or
Receiving Emails
We moved our web hosting to handle the increased
traffic to our site.
Consequently your email may have been dropped, corrupted or disrupted
in this transfer. If you are a member and have not received emails
recently, please follow these easy steps to be sure you are part of our
confidential email list;
1) Try siging up again here: http://www.americancongressfortruth.com/subscribe.asp
For long-time members having a username and
password please try the following steps:
2) Request or confirm your username and password be resent to you to
confirm you have the correct information. Request this in the lower
third box here: http://www.americancongressfortruth.com/ACTSubscribe.aspx.
Enter your email address in the box entitled 'GET LOGIN INFORMATION.'
Also
be sure that your CAPS LOCK is off on your keyboard.
3) If the system does not recognize your email please renew your
account information with us.
http://www.americancongressfortruth.com/subscribe.asp
Hacking and Protection
No web site being viewed publicly on the World
Wide Web is 100% safe from hackers. U.S. government agencies and even
the
White House have been hacked. The first line of defense against hackers
starts with your web site hosting company.
Our website, American Congress for Truth, is
hosted with a professional
level hosting company in the United States that updates their servers
with recent software releases and security measures with a professional
staff providing 24/7 around the clock support and security.
Managing Subscriptions
For long-time members who have a username and
password, once you sign-in here: http://www.americancongressfortruth.com/ACTSubscribe.aspx
you may
perform any of the following tasks;
Profile Management
Edit Profile << change or update your profile information
Edit Password << change your profile information
Manage Preferences
Mailing List Options << Subscribe to different mailing lists
Subscription Options << Change your subscription options
Petition Support << View and sign Petitions
New Members, Joining ACT for the
First Time
We have recently removed the step of creating and user
name and password to simplify the process of becoming a
member. All you have to do is sign-up at this page: http://tool.donation-net.net/ACT/register.cfm
That’s all there is to it! You will receive a confirmation email that
your information has been received.
Printing Emails, Printing
Petitions,
Printing Margins
Some of our past emails and petitions were not
designed to be printer friendly.
However we have recently changed this and you will be able to print any
received material without any problems.
Privacy and Security
Your email and personal information is not shared
with anyone. We do not sell, share or lease or mailing list with any
individuals, companies or other organizations. Your privacy is of the
utmost concern to us.
Signing Petitions
In order to sign our petitions please visit this
page: http://www.americancongressfortruth.org/homepetition.aspx
Once you select the check box of the petition you wish to sign click
'Sign Petition'.
Existing members will need to enter their email to
complete the ‘Sign-Petition’ process.
Remember! New visitors must fill-out our basic form to sign the
Petition(s).
Unsubscribe Requests
If you no longer wish to receive our emails, you
may either click on the 'unsubscribe'
link in any recent email, or email
us at member@americancongressfortruth.com with the subject
"Unsubscribe" if you are unable to do so via the link.
Watching Videos
Anyone visiting our web site may watch videos or
browse the web site without having to login.
Any difficulty viewing videos might be due to:
1) Your type of Internet connection - DSL, Cable
or Dial-Up.
2) Your computer may be running too many applications in the background.
3) You may have a pop-up blocker or view in new window blocker
installed (to defeat this, hold your control-key down and click any
video link).
Alternatively, you may need to update your Windows
Media Player by clicking here:
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=
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